Frequently asked questions.

Choose a plan on our hosting or reseller page, or search for a name on the domains page, then click the order button. You will be taken to your client area to sign in or create an account and complete your order.

Everything account-related happens in the client area: ordering, invoices, payments, and managing your domains and hosting.

If you are running a single website or business email, start with one of our hosting plans and move up as your site grows. If you want to host sites for your own clients, look at reseller hosting. Not sure? Ask our team and we will recommend a package.

Type the name you want into the search box on the homepage or the domains page. We show whether it is available, the registration and renewal price, and the transfer fee, and suggest similar names that are free.

Yes. Search for your domain and choose Transfer to BHD. Transfer fees depend on the extension; some extensions may be free to transfer in. You will complete the transfer from your client area.

Registering claims a new domain name for the first time. Renewing keeps a domain you already own active for another term. The yearly price shown in search results applies to both.

Letters, numbers and hyphens. A name cannot start or end with a hyphen, and each part between dots can be up to 63 characters.

Each plan lists its disk space, bandwidth, email accounts and backups on the hosting page. All plans include an SSL certificate and support from our team.

Yes. Our hosting includes a web application firewall (WAF) that filters malicious traffic and common attacks before they reach your site, along with a free SSL certificate.

Yes. Backup frequency depends on the plan and is listed on each plan card. We still recommend keeping your own copy of important sites and data.

Yes. Incoming email is scanned for spam and viruses by MX Pro before it reaches your mailbox.

Yes. Our hosting plans include email accounts, and we also offer an email-only hosting plan. Both support POP, IMAP and SMTP.

Yes. Contact us or open a request from your client area and we will help you move to a bigger plan.

Reseller hosting lets you host websites for your own clients under your own brand, managing each client account separately. See the reseller plans for disk space and domain limits.

It helps, but you do not need to be a server expert. Our team can help you get your reseller account set up and your first clients online.

Message us on WhatsApp on +27 78 588 2931, email help@bisnet.co.za, or use the contact form.

Invoices, statements and payments are all available in your client area.

We process personal information in line with UK data protection law (UK GDPR). Read our privacy policy for details, including how to access or correct your information.